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BT Digital BM300 Audio Baby Monitor

Product details

  • Brand: BT
  • Catalogue number: 239/7072
  • Manufacturer's number: BT BM 300

BT Product Support

UK: Eire:
0800 1456789 1800 924 929
Mon-Fri: Sat: Sun:
9am to 5:30pm 9am to 2pm Closed

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FAQs

Rechargeable batteries in the Parent unit will last approximately 16 hours during normal operation or 20 hours when Mute is switched on. Please note that new batteries do not reach full capacity until they have been in normal use for several days. The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the performance time of the Parent unit. Eventually they will need to be replaced. New batteries can be obtained from the BT Digital Baby Monitor 300 Helpline on 0800 145 6789*. The Parent unit rechargeable batteries will lose charge over a period of time, even if switched off.

The Baby unit should ideally be within 1m-2m of your baby for best performance. If you place the Parent and Baby units too close together you will hear a high pitched noise, this is normal. The units are designed to be located at a distance from one another, e.g. in separate rooms.

Resetting either units will return the settings at that unit back to its default settings. 

Reset the Parent unit: 

  • Within 3 seconds of the Parent unit being switched on, press and hold the + button for at least 10 seconds. You will hear a confirmation beep once the reset has been performed. 

Reset the Baby unit:

  • Within 3 seconds of the Baby unit being switched on, press the button for at least 10 seconds. You will hear a confirmation beep once the reset has been performed.

The Parent unit will beep for a number of reasons: • 

  • The link has been lost between your units. 
  • Check that the Baby unit Link indicator is illuminated. If not, please ensure that the power adapter is still connected and if this still does not switch on, please test into a different electrical socket. • 
  • The crying alert is switched on. • 
  • The batteries are low. • 
  • The Find button has been pressed on the Baby unit. If the Parent unit still beeps after checking the above, please try switching the Baby unit off at the power and removing the batteries for approximately 30 minutes. 
  • Ensure the Parent unit is clean by wiping with a damp cloth. If the problem persists call the Helpline for advice.

When the batteries are low,– approximately within 1 hour of running out,– the Parent unit will emit a low battery alert and the low battery indicator on the unit will flash red. To speed up the charging process turn the Parent unit off when charging if it's not being used. You can still use your Parent unit to monitor your baby even when the batteries are low, provided it remains plugged in and on charge.

If you ever need to remove the batteries, simply slide open the battery compartment cover and use the ribbon to eject the batteries.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.