Skip to main content
DYSON HANDSTICK DC44 ORIGIN

Product details

  • Brand: Dyson
  • Catalogue number: 245/7431
  • Manufacturer's number: DC44 ORIGIN

Dyson Support

UK: Eire:
0800 298 0298 01 4757 109
Mon-Fri: Sat-Sun:
8am to 8pm 8am to 6pm

Argos Troubleshooter

Resolve problems quickly with this easy-to-use tool.

Click to start the troubleshooter


Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

FAQs

Please click here where you can view the spare parts available.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the machine or tools are blocked. If your machine cuts out, unplug it and leave it for at least an hour to cool down. Remember to turn the power off and unplug the machine before you check for blockages prior to re-starting the machine.

Please click here and select your model for comprehensive support information.

To maintain your Dyson machine we recommend that you wash your filter(s) at least once every 3-6 months. Please see the video library below for a tutorial.

Please ensure that if you have a booster button, this is not constantly selected as your battery life will be significantly impacted. The booster button should only be used in short stints.

Please ensure you have pressed the power trigger prior to selecting the booster button. You will hear a notable change in sound to confirm your selection.

Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline. Only use parts recommended by Dyson. If you do not this could invalidate your guarantee. Store the appliance indoors. Do not use or store it below 0°C. Ensure the appliance is at room temperature before operating. Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance. If used in a garage, always wipe the base plate, ball and stabiliser wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.

Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the ON trigger. Your appliance has one washable filter, located as shown. To remove the filter, lift it out of the top of the appliance. Check and wash the filter regularly according to instructions to maintain performance. The filter may require more frequent washing if vacuuming fine dust or if used mainly in Powerful suction mode. Wash the filter with cold water only. Run water over the outside of the filter until the water runs clear. Squeeze and twist with both hands to make sure the excess water is removed. Lay the filter on its side to dry. Leave to dry completely for a minimum of 24 hours. Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame. To refit, place the dry filter back into the top of the appliance. Make sure it is seated properly.
Ensure the appliance is disconnected from the charger before looking for blockages. Be careful not to pull the ON trigger. Do not operate while checking for blockages. Failure to do so could result in personal injury. Beware of sharp objects when checking for blockages. If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the fastener marked with a padlock. Remove the obstruction. Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before operating the appliance. Refit all parts securely before using. Clearing blockages is not covered by your guarantee.
This appliance is fitted with an automatically resetting thermal cut-out. Large items may block the tools or nozzle. If any part becomes blocked the appliance may overheat and automatically cut-out. Leave to cool down for 1-2 hours before checking the filter or for blockages. Ensure the appliance is disconnected from the charger before looking for blockages. Failure to do so could result in personal injury. Clear any blockage before restarting. Refit all parts securely before using. Clearing blockages is not covered by your guarantee.

Questions & answers

How-to videos

  • Getting Started

  • How to wash the filter

  • How to clear the brush bar

  • Using the accessories

  • How to change your plugs fuse

  • How to solve suction issues on your vacuum

Interactive Help

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.