DYSON DC54E ANIMAL BLS CL

This appliance is fitted with an automatically resetting thermal cut-out. If any part becomes blocked the appliance may overheat and automatically cut-out. If this happens, follow the instructions below in Looking for blockages. NOTE: Large items may block the tools or wand inlet. If this happens, do not operate the wand release catch. Switch OFF and unplug. Failure to do so could result in personal injury.

Switch OFF and unplug before looking for blockages. Failure to do so could result in personal injury. Leave to cool down for 1-2 hours before looking for blockages. Beware of sharp objects when checking for blockages. To access the flexible inspection hose beneath the clear bin, first remove the clear bin (see above). Unscrew the two Phillips screws on the clear bin locator bracket. (Do not remove any other screws.) Remove the bracket. firmly twist the flexible inspection hose away from the inlet next to the ball (do not remove the end next to the connection for the main hose). Inspect for blockages. Clear any blockage before restarting. Refit all parts securely before using. Clearing blockages is not covered by your guarantee.

Please click here where you can view the spare parts available.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the machine or tools are blocked. If your machine cuts out, unplug it and leave it for at least an hour to cool down. Remember to turn the power off and unplug the machine before you check for blockages prior to re-starting the machine.

Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline. Only use parts recommended by Dyson. If you do not this could invalidate your guarantee. Store the appliance indoors. Do not use or store it below 3°C (37.4°F). Ensure the appliance is at room temperature before operating. Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance. If used in a garage, always wipe the base plate and ball with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.

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To maintain your Dyson machine we recommend that you wash your filter(s) at least once every 3-6 months. Please see the video library below for a tutorial.

If your vacuum is experiencing a loss of suction, please try the following:

• Check for any debris or blockages in the tubing and main body.
• Ensure the filter has been cleaned and left to dry as per the maintenance and care instructions.
• Check to see if the issue is happening on all attachments. If it is happening with a particular attachment then check there is no damage to this attachment and it is fitted correctly.

If you are still experiencing issues, please get in touch with the support team using the contact details on the right side of the page.

If the vacuum is not turning on, please try the following:

• Try an alternative plug socket.
• Change the fuse in the plug.

If there is light and sound but the unit isn’t turning on fully, please ensure the vacuum has been cleaned correctly; check for blockages and clean the filter.

If you are still experiencing issues, please get in touch with the support team using the contact details on the right side of the page.

If the vacuum is hard to push, please check try the following:

• Check for any blockages or debris in the floorhead.
• Change the pile adjustment setting for the floorhead if available on the model (please refer to the user manual for the location).
• Check if the issue occurs on different floor types, as thick carpets will be harder to push on.

If you are still experiencing issues, please get in touch with the support team using the contact details on the right side of the page.