Philips Avent SCF258/02 2-in-1 Breast Thermopads

The Gelpad can be used cold and warm, depending on your personal needs: 

• Use cold to sooth sore or engorged breasts.
• Keep the Gelpad in the fridge or freezer for 24 hours to use it at maximum capacity.
• Use the Gelpad sleeve when you use the cold Gelpad.
• Use warm to stimulate milk flow before breastfeeding.
• Lightly dampen the Gelpad sleeve, as moist heat gives an extra comfortable feel and helps stimulation.
• Heat the Gelpad by emerging the pad in hot water (50'°C/122'°F) for 10 minutes.
• Do not boil the water and do not use the Gelpad in the microwave.

If you own the Essential Breast Care Set: 

• Use the bra clip to help you remember which side to feed from.
• Use the washable pouch at your convenience.

Philips always aims to provide you with high-quality products. If your 2-in-1 Thermopad leaks or breaks, please stop using the Thermopad and contact Philips Customer Support. You can do this by clicking on the Chat button on the right or by calling 020 79 49 0240. The contents of the Thermopad are not hazardous.

No, you cannot heat up this 2-in-1 Thermopad in the microwave. It contains water which could start boiling, expanding thermal pad. The microwave will not heat up evenly creating hot spots. Heat up the Breast Pads for about 10 minutes in warm water: 50'°C / 122'°F. Do not boil the warm water.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.