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Nutri Ninja 3 Piece Personal Blender with Auto IQ

Product details

  • Brand: Ninja
  • Catalogue number: 338/8932
  • Manufacturer's number: BL480UK

Nutri Ninja Support

UK: Eire:
0800 862 0453 +44 800 862 0453
Mon-Fri: Sat-Sun:
9am to 5pm Closed

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FAQs

Make sure the unit is plugged in. Insert and rotate cup clockwise in the base until it "clicks". Display should turn on.

Remove cup from base by rotating cup anticlockwise and lifting out. Display should turn off. Unplug the power cord from the outlet.

Set the cup on a level surface. Place the lid or blade assembly on the top of the cup and align the threads so that the lid/blades sit flat on the cup. Twist clockwise so that the lid/blades evenly align to the cup until you have a tight seal.

For best results when chopping, make sure all ingredients are as dry as possible. Cut pieces down to even sizes, and reduce the amount of food in the cup. Use very short pulses by quickly pressing the "PULSE" button.

Using the Auto-iQ programs is the easiest way to achieve great results. The pulses and pauses allow the food to settle towards the blade. If food is routinely getting stuck adding some liquid will usually help. When packing the cups, start with fresh fruit and vegetables, then add leafy greens and herbs, then add liquids, next add powders/nuts, finally add frozen fruit and ice.

Make sure the surface as well as the feet of the unit are clean and dry.
Tip unit forward from the back to easily disengage the suction feet.

If your blender won’t start, check the following: 

  • Check that the blender is correctly aligned. 
  • Check that there are no gaps in the assembly. 
  • Try an alternative plug socket. 
  • Change the fuse in the plug.

If the issue remains, please contact the support team using the details on this page. 

If your blender is leaking, check the following: 

  • Check that the blender is correctly aligned. 
  • Check that there are no gaps in the assembly.

If the issue remains, please contact the support team using the details on this page. 

If the blender blades are stuck, check the following once you have unplugged the unit completely and disconnected from power. Before inspecting, take caution to not touch the blades with your fingers to avoid injury: 

  • Check the blades for any food debris by using a spatula to dislodge. 
  • Check that the blades are correctly attached to the assembly.

If the issue remains, please contact the support team using the details on this page. 

If your blender is making unusual noises, check the following: 

  • Check that the blender is correctly aligned. 
  • Check that there are no gaps in the assembly. 
  • Ensure the unit is on a stable surface. 
  • Check that there is no food or debris stuck in the unit.

If the issue remains, please contact the support team using the details on this page. 

If your blender is not blending smoothly, try the following: 

  • Cut the ingredients into smaller pieces. 
  • Ensure you have added liquid to get smoother results. 
  • Try different settings, such as pulsing. 
  • Try alternative ingredients or change the recipe. 

Blenders may overheat and shut down if there is too much strain put into the motor and blades. If this happens, turn the unit off and unplug. Allow it to cool down and check for any food debris that may be caught in the blades and overworking them. Remove any debris, and start again.  

We recommend doing shorter pulses of blending rather than blending for a long time to avoid overheating.  

If the issue remains, please contact the support team using the details on this page. 

If the blender isn’t responding to buttons, check the following: 

  • Check the unit is correctly aligned. 
  • Try an alternative mains plug socket. 
  • Change the fuse in the plug.

If the issue remains, please contact the support team using the details on this page. 

The blender jug may become cloudy due to food and debris build up over time. Clean the jug following the cleaning instructions in your user guide. 

How-to videos

  • Assembling the Nutri Ninja Cups and Jar

  • Tip & Tricks for the Auto-iQ and Smooth Boost Functions

  • Assembling the Mini Prep System

  • Troubleshooting: Why the Nutri Ninja Auto-iQ wont start

  • How to Prevent Overheating

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.