Vax S7-AV- Multifunction Steam Mop

Check the 'This pack contains' panel on the box to make sure the part is included with your machine.

• Check the On/Off button has been pressed to on. 
• The blue light should illuminate when on. 
• The plug may not be fully pushed into the electrical socket. 
• Check the fuse in the plug if this needs replacing, always replace with a British 13amp fuse.

• The following solutions refer to sections of the User Guide for further guidance. 
• There may be no water in clean water tank, check the clean water tank has water. 
• Check the clean water tank is correctly fitted. Go to Using your machine. 
• Check the hard water filter is in place, not damaged or blocked and need replacing. Go to Taking care of your machine. 
• Steam path may be blocked. Go to Lets talk technical.

• The cleaning pad may already be saturated or dirty, wash the cleaning pad. Go to the Taking care of your machine pages in the User Guide.

Steam coming from the side of the machine may indicate a blockage within the steamer. To clear any blockages go to Lets talk technical in the User Guide.

If the appliance is not producing steam, please try the following:

• Try an alternative mains plug socket. 
• Empty and refill the tank. 
• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages. 
• Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

If the appliance has no power, please try the following:

• Try an alternative mains plug socket. 
• Change fuse in plug. 

If the issue persists, please contact the relevant support team using the details on this page. 

If the unit is leaking, please try the following:

• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages.

If the water is not heating up, please try the following:

• Try an alternative mains plug socket. 
• Empty and refill the tank. 
• Ensure all parts securely fitted. 
• Check the tank, head, and accessories for any blockages. 
• Descale the water tank.