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Tassimo by Bosch T12 Vivy Coffee Machine - Black

Product details

  • Brand: Bosch
  • Catalogue number: 122/1943
  • Manufacturer's number: TAS1252GB

Bosch Home Support

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FAQs

All coffee machines are susceptible to limescale build-up. The machine will let you know when it needs a descale by illuminating the red descale indicator light. The automatic descale cycle can be activated using the Service disc.

When the water tank reaches a level where there is not enough water to brew a beverage, either the red indicator light on the front panel will flash (Bosch machine) or all the lights will flash at once (Braun machine).

The simple formula for keeping your TASSIMO machine in top working condition is: Fresh Water + Clean Barcode Reader and Piercer + Regularly Descaled machine = Great Tasting Drinks and Long machine Life. Clean your machine at least once a week, daily if using milk or chocolate. Cleaning the TASSIMO machine could not be more simple - insert the Service disc, stored at the back of the machine, and push the button to activate the automatic cleaning cycle. Once done, simply wipe down your machine and barcode reader. The cup stand, drip tray, T DISC holder and piercer are removable and can be cleaned in the dishwasher.

On Bosch machines, the indicator light remains illuminated red when the machine needs to be descaled. Descaling the machine will keep it in top condition ensuring your drinks are brewed to the highest quality, time after time. Detailed instructions can be found in the Manual or Quick Start Guide. 

Note: on the older-generation Braun machine, there is no descale warning. 

Descale your Braun TASSIMO machine every three months to keep it operating at full potential.

On Bosch machines, the indicator light flashes red when the water tank needs to be refilled, because the water level is too low to make a drink, or when the tank is not in place. Always refill the tank with clean, fresh, non-carbonated water, and never use chemically softened water. 

Detailed instructions can be found in the Manual or Quick Start Guide. 

Note: on the older-generation Braun machine, all the indicator lights flash when the water tank is empty.

How-to videos

  • How do I descale my Tassimo?

  • Tassimo by Bosch T12 Vivy Coffee Machine in Black Review

  • The Tassimo system

  • How to change your plugs fuse

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.

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