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XBOX ONE WIRELESS CONTROLLER

Product details

  • Brand: Xbox
  • Catalogue number: 139/6531
  • Manufacturer's number: S2V-00018

Xbox Support

UK: Eire:
0800 587 1102 01 242 0758
Mon-Fri: Sat-Sun:
9am to 9pm 10am to 6pm

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FAQs

If your new Xbox Wireless Controller wasn’t able to take a firmware update during the console setup process, you’ll need to update the controller manually. 


You can connect your controller to a Windows PC by using a USB cable, the Xbox Wireless Adapter for Windows, or, if your controller has Bluetooth functionality, over Bluetooth. Some PCs also come with Xbox Wireless built in so you can connect a controller directly without an adapter. Make sure your PC has the latest Windows update. If you connect your controller to your device with a USB cable, the Windows device should automatically detect it.  


To connect via wireless, press and hold the pair button on your controller until the Xbox button flashes rapidly. Next, select the Start button on your device, and select Settings > Devices > Add Bluetooth or other device > Everything else > Xbox Elite Wireless Controller. 


To connect via Bluetooth, press and hold the pair button on your controller until the Xbox button flashes rapidly. Next, select the Start button on your device, and select Settings > Devices and make sure Bluetooth is set to On. Next, select Add Bluetooth or other device > Bluetooth > Xbox Elite Wireless Controller.  


How-to videos

  • Connect Wireless Controller

  • Troubleshoot controller disconnects on Xbox One

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.