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iPad Air Wi-Fi and 4G 16GB - Space Grey

Product details

  • Brand: Apple
  • Catalogue number: 143/3717
  • Manufacturer's number: MD791B/B

Apple Care

0800 107 6285
Mon-Fri: Sat-Sun:
8am to 9pm 9am to 6pm

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  1. Connect your device to your computer using the cable that came with it. 
  2. Select your iPhone, iPad, or iPod when it appears in iTunes. 
  3. In the Summary panel, click Restore. 
  4. Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content.

Please click here to follow steps to resolve this issue.

Please click here to follow steps to resolve this issue.

You should reset your device as a last resort and only if you can't restart it. To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

How-to videos

  • How to change your plugs fuse

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.