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Garmin Forerunner 610 GPS Running Watch and HR Monitor

Product details

  • Brand: Garmin
  • Catalogue number: 190/6914
  • Manufacturer's number: 010-00947-11

Garmin Support

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To perform the master reset: 

  1. Power off watch (press and hold Light, Yes on prompt) 
  2. Press and hold Start/Stop and Lap/Reset 
  3. Press and hold Light (three buttons should now be pressed in) 
  4. After first beep, release Start/Stop After second beep, release Lap/Reset 
  5. Release Light 
  6. The reset on the Forerunner is successful if the device finishes powering up and goes to the setup wizard.

Try the steps again if the setup wizard does not appear. Leave the device outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data once the reset and setup wizard are complete.

Since terms like waterproof and water-resistant can be confusing and interpreted in different ways, Garmin has manufactured devices with standardized water ratings. A description of these ratings as well as suitable and unsuitable activities for these devices can be found here.

Below are some troubleshooting options to take if the heart rate monitor (HRM) will not establish a connection to your device. The HRM is to be worn with the logo right-side up, directly on the skin just beneath the breastbone. Position the monitor on your back if heart rate readings are erratic. Moisture from water or electrolyte gel is necessary to establish an electrical connection between your body and the HRM. It may be necessary to rescan for the HRM. The owner's manual will provide step-by-step instructions. Electrical interference, such as computer monitors and high-voltage electrical lines, may produce pairing issues. AM/FM Tuner or an MP3 Player may need to be worn on the opposite arm of the Forerunner. Replace the CR2032 battery in the HRM. Wait at least 30-60 seconds after the old battery is removed before installing the new battery. Properly clean the heart rate monitor. Refer to the HRMcare document. These steps should help ensure your heart rate monitor is properly paired to your device. In addition, ensure your device is running the most update software.

How-to videos

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Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.