Ninja QB3001UKS Slim Blender and Smoothie Maker
195/6926
Product details
- Brand: Ninja
- Catalogue number: 195/6926
- Manufacturer's number: QB3001UKS
Nutri Ninja Support
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FAQs
Do not blend hot, steamed, or cooked ingredients into soup in the Nutri Ninja Slim until they have cooled to room temperature first. It will not create hot soup from cold, raw ingredients.
We advise not sharpening the blades on this unit.
The Nutri Ninja Slim is not a juice extractor, but it will blend whole fruits and vegetables into liquid form, you may need to add additional liquids or ice to reach the consistency you desire .
Do NOT immerse the power head into water or any other liquid. Use a damp sponge to wipe clean. All containers, splash guards, blade sets and storage lids are dishwasher safe. It is recommended to place the blade sets, splash guards and storage lids on top rack of dishwasher. Use extreme caution when cleaning & handling the blades. Always store blades in containers or safe area.
It is 700W, that operates on 220/240V with 50/60Hz of electrical power.
If your blender won’t start, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
- Try an alternative plug socket.
- Change the fuse in the plug.
If the issue remains, please contact the support team using the details on this page.
If your blender is leaking, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
If the issue remains, please contact the support team using the details on this page.
If the blender blades are stuck, check the following once you have unplugged the unit completely and disconnected from power. Before inspecting, take caution to not touch the blades with your fingers to avoid injury:
- Check the blades for any food debris by using a spatula to dislodge.
- Check that the blades are correctly attached to the assembly.
If the issue remains, please contact the support team using the details on this page.
If your blender is making unusual noises, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
- Ensure the unit is on a stable surface.
- Check that there is no food or debris stuck in the unit.
If the issue remains, please contact the support team using the details on this page.
If your blender is not blending smoothly, try the following:
- Cut the ingredients into smaller pieces.
- Ensure you have added liquid to get smoother results.
- Try different settings, such as pulsing.
- Try alternative ingredients or change the recipe.
Blenders may overheat and shut down if there is too much strain put into the motor and blades. If this happens, turn the unit off and unplug. Allow it to cool down and check for any food debris that may be caught in the blades and overworking them. Remove any debris, and start again.
We recommend doing shorter pulses of blending rather than blending for a long time to avoid overheating.
If the issue remains, please contact the support team using the details on this page.
If the blender isn’t responding to buttons, check the following:
- Check the unit is correctly aligned.
- Try an alternative mains plug socket.
- Change the fuse in the plug.
If the issue remains, please contact the support team using the details on this page.
The blender jug may become cloudy due to food and debris build up over time. Clean the jug following the cleaning instructions in your user guide.
How-to videos
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How to change your plugs fuse
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How to Prevent Overheating
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.