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TICKR Heart Rate Monitor for iPhone and Android

Product details

  • Brand: Wahoo Fitness
  • Catalogue number: 248/4648
  • Manufacturer's number: WFBTHR02

Wahoo Fitness

UK: Eire:
0800 808 5773 +44 800 808 5773
Mon-Fri: Sat-Sun:
3pm to 10pm Closed

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Useful links

FAQs

  1. Snap the sensor into one side of strap. 
  2. Adjust the strap to fit your chest so when worn it will fit comfortably, but is not loose. 
  3. Moisten the contact point (the back of the device) on the strap with saliva or electrode gel to improve conductivity. 
  4. Wrap the strap around your chest. 
  5. Snap the other end of the strap into place.
  1. Using a coin, remove the back casing of the device by inserting into the depression and turning anti-clockwise to the "unlock position. 
  2. Replace the dead battery with a new CR2032 coin cell battery. 
  3. Replace the back casing and use the coin to turn clockwise to tighten to the "lock position.
  1. Download the Wahoo Utility app from the App Store. 
  2. Open the Wahoo Utility app. 
  3. Select "Test Bluetooth 4.0 Sensors. Make sure you have Bluetooth turned on & your device is awake. 
  4. Select "BlueHR/TICKR. The Wahoo Utility will now try to connect to the sensor. 
  5. The Wahoo Utility should now connect to your sensor & display information regarding sensor data and the firmware version to confirm connectivity. 
  6. Close the Wahoo Utility app to disconnect the pairing when finished testing. 
    • NOTE: If a firmware update is available for your sensor, the Wahoo Utility app will prompt you to proceed with performing an update. Apply updates when available to improve the performance of your sensor.
  1. Download the Wahoo Utility app from the Google Play Store. 
  2. Open the Wahoo Utility app. "Discover Devices will immediately try to discover your sensor device. Make sure you have Bluetooth turned on & your device is awake. 
  3. Select "TICKR. The Wahoo Utility will now try to connect to the sensor. 
  4. The Wahoo Utility should now connect to your sensor & display information regarding sensor data and the firmware version to confirm connectivity. 
  5. Close the Wahoo Utility app to disconnect the pairing when finished testing. 
    • NOTE: If a firmware update is available for your sensor, the Wahoo Utility app will display an "Upgrade Firmware button. Apply updates when available to improve the performance of your sensor.

How-to videos

  • How to Put on the Wahoo TICKR

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.