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Dyson DC25 Multi-Floor Bagless Upright Vacuum Cleaner

Product details

  • Brand: Dyson
  • Catalogue number: 257/1843
  • Manufacturer's number: DC25

Dyson Support

UK: Eire:
0800 298 0298 01 4757 109
Mon-Fri: Sat-Sun:
8am to 8pm 8am to 6pm

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To maintain your Dyson machine we recommend that you wash your filter(s) at least once every 3-6 months. Please see the video library below for a tutorial.

Please click here to take you through the process.

Please click here to see a video of how to do this.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked. If your machine cuts out, unplug it and leave it for at least an hour to cool down. Remember to turn the power off and unplug the machine before you check the filters and look for blockages prior to re-starting the machine.

Please click here and select your model for comprehensive support information.

Questions & answers

How-to videos

  • Getting started

  • How to clean your filter

  • How to replace the cleaner head

  • Releasing a jammed wand

  • How to change your plugs fuse

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.