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Ninja Foodi 7.5L Multi Pressure Cooker Air Fryer Dehydrator
Buy it on Argos.co.uk

Product details

  • Brand: Ninja
  • Catalogue number: 265/4375
  • Manufacturer's number: OP500UK

Nutri Ninja Support

UK: Eire:
0800 862 0453 +44 800 862 0453
Mon-Fri: Sat-Sun:
9am to 5pm Closed

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FAQs

No, once pressure cooking has started, we do not recommend moving the unit.

To turn on the unit, plug in the power cord and press the Power button located on the bottom righthand side of the control panel.

To install the condensation collector, slide it into the slot on the cooker base. To remove it, simply slide it out and hand-wash it after each use.

The outside of the unit will get hot, but the control panel, exterior handles, and handle on the lid will be safe to touch at any time during cooking.

The time to build pressure can take up to 20 minutes, varying based on the amount and temperature of ingredients in the pot. If you want to shorten the time it takes to build pressure, use hot liquid in the pot. Also, if any portion of your meal requires searing or sautéing, begin with that function and then switch to pressure cook.

A rotating light will appear on the digital display to indicate the unit is building pressure (please note this can take up to 20 minutes). The countdown timer will begin once the unit reaches pressure.

To set the cook temperature, use the Temp up and down arrows on the left side of the digital display. You can adjust the temperature at any time throughout the cooking process, but note that you cannot change the pressure setting once pressure cooking has started.

To set the cook time, use the Time up and down arrows on the right side of the digital display. The clock will display HH:MM. You can change the time at any point during the cooking process.

No, the crisping lid does not detach from the unit.

You may have set hours rather than minutes. When setting time, the display will show HH:MM and the time will increase/decrease in minute increments.

The basket is nonstick and has a ceramic coating that is PTFE-free, FDA approved and food safe. As with any nonstick surface, we recommend cooking with scratch-resistant, non-metal utensils, and cleaning with non-abrasive materials only. Minor scratches should not affect performance, as long as most of the non-stick coating is still in place. If a change in performance is noticed, we recommend ordering a replacement basket.

If the food is taking too long to cook, check the following: 

  • Ensure the correct cooking temperature is set. 
  • Ensure the correct cooking time has been set. 
  • Check that the basket hasn’t been overfilled. 
  • Try rotating the food midway through the cooking progress. 
  • Confirm that the vents aren’t blocked or covered. 
  • Giving plenty of clearance around the appliance.

If the issue remains, please contact the support team using the contact details on this page. 

If the air fryer is noisy, try the following: 

  • Check the positioning of the air fryer. The air fryer should be on a solid level base. If it is not positioned correctly, or sat on top of the power cord, it can cause the appliance to vibrate and cause a noise. 
  • Check for loose food debris. If there is any debris in the food chamber, it may cause a rattling noise whilst cooking. Ensure this is cleaned after usage.

If the issue remains, please contact the support team using the contact details on this page. 

White smoke may be present if there is oil or fat inside the cooking chamber. To rectify, try the following: 

  • Check and clean the cooking chamber and heating oil. 
  • Refer to the user manual for specific cleaning instructions. 
  • Ensure the food cooking does not have a high fat content. 
  • Check if the food has a high moisture content. 
    • If necessary, pat dry the food before cooking in the air fryer.

If the issue remains, please contact the support team using the contact details on this page. 

If there is black smoke coming from the air fryer, check the following: 

  • Ensure there is not any residue food stuck on the heating coil. 
  • Check and clean the cooking chamber and heating oil. 
  • Refer to the user manual for specific cleaning instructions. 
  • Ensure the correct oil is being used. 
    • Oil with a low smoke point can result in black smoke. 

If the issue remains, please contact the support team using the contact details on this page. 

If the food is burning, check the following: 

  • Ensure the cooking temperature is not too high. 
  • Ensure the cooking time is not too high. 
  • Check that the basket has not been overfilled. 
  • Ensure the food is rotated during cooking. 
  • If cooking frozen food, make sure it has fully thawed out before cooking it. 
  • Avoid cooking high fat content food as these can heat up quickly and burn. 
  • Allow sufficient clearance around the appliance to avoid the vents from becoming blocked.

If the issue remains, please contact the support team using the contact details on this page. 

If the cooking is uneven, try the following: 

  • Ensure the food is rotated during cooking. 
  • Check that the basket has not been overfilled. 
  • If cooking frozen food, make sure it has fully thawed out before cooking it.

If the issue remains, please contact the support team using the contact details on this page. 

If the food is undercooked, check the following: 

  • Ensure the cooking temperature is not too low. 
  • Ensure the cooking time is not too short. 
  • Check that the basket has not been overfilled.

If the issue remains, please contact the support team using the contact details on this page. 

If the air fryer has no power, try the following: 

  • Try a mains plug socket. 
  • Change the fuse.

If the issue remains, please contact the support team using the contact details on this page. 

If the air fryer is not heating up, try the following: 

  • Try a mains plug socket. 
  • Change the fuse. 
  • Ensure the basket is correctly inserted. 
  • Ensure the temperature and timer are set to the correct settings.

If the issue remains, please contact the support team using the contact details on this page. 

If the air fryer smells, check the following: 

  • If using for the first time it may be the protective coating. Check the user manual for the recommended test run procedure to get rid of this smell. 
  • Check that there is not any food or debris stuck to the heating coil or cooking chamber. 
  • Refer to the user manual for specific cleaning instructions.

If the issue remains, please contact the support team using the contact details on this page. 

Questions & answers

How-to videos

  • How to get the best cooking results with your air fryer

  • What to do if your air fryer is not heating

Interactive Help

Returns policy

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If you still need to return your product then please visit our most up to date returns policy here.