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Philips Avent DECT Baby Monitor with Sensor SCD560/01

Product details

  • Brand: Philips
  • Catalogue number: 323/6606
  • Manufacturer's number: SCD560/01

Philips Consumer Support

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0207 949 0240 152 45 448
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FAQs

The specified range is only valid outdoors in open air. Inside your house the operating range is limited by the number and type of walls and/or ceilings in between (see table below). Change the position of one or both units to optimise the range. Dry materials - Material thickness - Loss of range Wood, plaster, cardboard, glass (without metal, wires or lead) < 30cm (12in) 0-10% Brick, plywood < 30cm (12in) 5-35% Reinforced concrete < 30cm (12in) 30-100% Metal grilles or bars < 1cm (0.4in) 90-100% Metal or aluminium sheets < 1cm (0.4in) 100%

  1. The volume of the parent unit may be set too low or may be switched off. Try Increasing the volume of the parent unit. 
  2. The microphone sensitivity level of the baby unit may be set too low. Increase the microphone sensitivity level with the SENSITIVITY button or the SENSITIVITY option in the menu of the parent unit. 
  3. The baby unit and the parent unit may be out of range of each other. Reduce the distance between the units.

We advise you to use the baby unit from the mains. To guarantee automatic power backup in case of mains failure, you can insert 1.5V AA alkaline batteries. To prevent batteries to run low quickly: The microphone sensitivity level of the baby unit may be set too high, which causes the baby unit to transmit more often. Decrease the microphone sensitivity level with the SENSITIVITY button on the parent unit. The volume on the baby unit may be set too high, which causes the baby unit to consume a lot of energy. Decrease the volume of the baby unit. Perhaps you have switched on the nightlight. If you want to use the nightlight, we advise you to run the baby unit on mains power. You may have set a maximum room temperature that is lower than the actual room temperature or a minimum room temperature that is higher than the actual room temperature. In this case the display is lit all the time, which increases the power consumption of the baby unit. This causes the non-rechargeable batteries of the baby unit to run low quickly.

The parent unit may be switched on during charging. Switch off the parent unit during charging; The unit is used for the first time or after a long period of disuse.

You can change the language as follows: 

  1. Press the '‘menu'’ button 
  2. Press the '‘minus'’ button once (-) 
  3. Press the '‘OK'’ button 
  4. Select the desired language with the + and - buttons 
  5. Press the '‘OK'’ button to confirm

This baby monitor has Smart Eco as a standard feature. Smart Eco automatically reduces radio transmission. To reduce radio transmission even further, you can activate the Eco Max mode. In the Eco Max mode, the baby monitor switches off the DECT signal. As soon as your baby makes a sound, the baby unit automatically restores the link to the parent unit if it is within range. 

Note: in Eco Max mode, the parent unit receives feedback from the baby unit with a delay. When your baby makes a sound, the baby unit first has to reactivate radio transmission before it can send feedback to the parent unit.

  1. If the parent unit beeps while the LINK light lights up red continuously and the message 'Not Linked' is shown on the display, the connection with the baby unit is lost. Move the parent unit closer to the baby unit. 
  2. If the parent unit beeps and the battery symbol on the display is empty, the rechargeable battery pack of the parent unit is running low. Recharge the rechargeable battery pack. 
  3. If you have switched off the volume while the sound alert is on, the parent unit beeps whenever the fourth sound level light lights up because the baby unit has picked up a sound. 
  4. If you have set the room temperature range on the parent unit and the temperature alert is on, the parent unit beeps when the temperature drops below the set level or below 14'°C or when the temperature rises above the set level or above 30'°C.
  5. The baby unit may be switched off. Switch on the baby unit.

Yes. When the vibration alert is switched on, the parent unit vibrates as soon as the light for the fourth sound level lights up, while the volume is switched off. You can only switch the vibration alert on and off in the menu of the parent unit. How can I turn on the vibration alarm? 

  1. Select 'Alarm settings' with the + and '– buttons of your parent unit. 
  2. Press the OK button to confirm. 
  3. Select 'Vibration' with the + and -– buttons. 
  4. Press the OK button to confirm. 
  5. If the vibration alert is off, the display shows’. Press the OK button to switch on the vibration alert. If the vibration alert is on, the display shows '‘Off?'’. Press the OK button to switch off the vibration alert.
  1. The baby unit also picks up other sounds than those of your baby. Move the baby unit closer to the baby (but observe the minimum distance of 1 metre/3 feet). 
  2. The microphone sensitivity level of the baby unit may be set too high. Decrease the microphone sensitivity level with the SENSITIVITY button on the parent unit.

In contrast to analogue monitors DECT technology provides a private and secure connection between baby unit and parent unit. The DECT technology of this baby monitor guarantees no interference from other equipment and no eavesdropping.

  1. The baby unit and the parent unit are out of range of each other. Move the parent unit closer to the baby unit. 
  2. The baby unit may be switched off. Switch on the baby unit. 
  3. The baby or parent unit is too close to another DECT appliance (e.g. a cordless phone), switch off this appliance or move the unit away from this appliance.
If the parent unit is sufficiently charged, it continues to operate during a power failure, both connected to and disconnected from the adapter. If there are batteries in the baby unit, it also continues to operate during a power failure.
Your battery may be flat. When you place your parent unit in the charging base, the red LED will immediately light up to show the unit is charging. Although your parent unit is charging, the LCD screen may take some time to display the battery charging icon, sometimes up to one hour. Once the icon is displayed, continue to charge until the battery is shown as full. We highly recommend you to fully recharge your battery before use.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.