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Philips Avent Combined Baby Food Steamer/Blender SCF870/21

Product details

  • Brand: Philips Avent
  • Catalogue number: 323/7485
  • Manufacturer's number: SCF870/21

Philips Consumer Support

UK: Eire:
0207 949 0240 152 45 448
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FAQs

Yes, all parts that come into direct contact with food and/or water are made of BPA-free materials. One safety lever inside the motor unit is made of PC. This part does not come into contact with the food and/or the water at all. Therefore, the Combined Steamer & Blender is perfectly safe for your baby.

The Combined Steamer and Blender is ideal to steam fruit, vegetables, meat and fish. This appliance is not intended for: 

  • Steaming frozen fruits / vegetables 
  • Steaming already blended food 
  • Re-heating food 
  • Defrosting food 
  • Cooking rice and pasta 
  • Steaming the baby food twice 
  • Blending first and then steam 
  • Keeping the food warm for several hours 
  • Warming up fluids, e.g soup, water...

Yes, regular descaling prevents damage to the appliance. In case of the product not working because of wrong/insufficient descaling, any malfunction will not be covered by the guarantee. 

For descaling please: 

  1. Make sure the appliance is switched off and unplugged. 
  2. Add one sachet of citric acid (10g) to 200ml of warm water. Alternatively you can use a solution of 150 ml water and 50 ml of white vinegar (8%) 
  3. Fill the water tank with the descaling solution. (by using the measuring cup- do not fill in the water into the water tank directly from the water tap) 
  4. The jar (without food inside) needs to be in the steaming position. 
  5. Plug the device back in and turn the control knob to the steaming position. The steaming light lights up orange to indicate that the appliance is steaming. 
  6. Switch off the appliance after 5 - 6 min of steaming and unplug it. (so that approx. 150ml water remains in the water tank) 
  7. Pour the used solution of the water tank. 
  8. Rinse the tank thoroughly with fresh water several times. 
  9. Fill the tank with 200ml water and run two complete steaming cycle with an empty jar (until the appliance switches off automatically) before you use the appliance again. Be sure to leave 10 minutes in between each steaming session. 
  10. Check, if the water tank is completely empty from water and leave the filling opening open to avoid bacterial growth.

There can be several reasons why the steam function does not work (properly): 

  • There is too much scale in the water tank. For descaling the water tank see the instructions to descale your product. 
  • After one steaming cycle, the device needs about 10 minutes to cool down until a new steaming cycle can be started. Try again after 10 minutes. 
  • Make sure you have positioned the jar in the right way (steaming position). 
  • If the steam function is still not working it could be that the safety switch is defect. 

If you have any further questions, please contact Philips Consumer Support. You can do this by calling 02079 490 240.

It may be that the lid is not properly assembled on the jar. Check the fitting of the lid and if necessary re assemble. Alternatively it may be that there is too much food in the jar. Switch off the appliance and try processing a smaller quantity. If either of the above fails to resolve the issue then please contact our consumer care team on the number on the right of this page.

It could be that the blade unit is blocked due to too much food in the jar. Switch off the appliance and try processing a smaller quantity. Ensure that you do not let the device blend for more than 30 seconds. If the jar is in the steaming position turn around the jar and start blending.

This is normal, you need to hold the control dial in blending position to blend. This is a regular safety features that enables you to control the blending process.

Check that the sieve is attached properly to the lid of the jar as this can cause a louder noise during operation. If the loud noise continues and sieve is properly attached please contact Philips consumer care team on the number on the right of this page.

The appliance is intended for preparing baby food, however you can use it to prepare other foods, for example sauces and steamed vegetables as long as you adhere to the instructions for use enclosed with the product.
If and which parts of the product are recyclable depends on local recycling regulations. Please refer to them for further information.

How-to videos

  • How to Prevent Overheating

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.