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Ninja Hot and Cold Blender and Soup Maker - HB150UK
Buy it on Argos.co.uk

Product details

  • Brand: Ninja
  • Catalogue number: 352/0549
  • Manufacturer's number: HB150UK

Nutri Ninja Support

UK: Eire:
0800 862 0453 +44 800 862 0453
Mon-Fri: Sat-Sun:
9am to 5pm Closed

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FAQs

This is a stir alert within all Auto-iQ programs to let you know the unit is about to stir. The alert is 3 beeps followed by a 2-second pause before each stir.

The control panel is designed to return to standby mode when left inactive for 3 minutes. If you have taken longer than 3 minutes to choose a function, or if the program has finished, the unit will return to standby mode.

Try running the CLEAN program a second time. You may also hand-wash the jug using the included cleaning brush, which is specifically designed to clean those hard-to-reach areas.

Auto-iQ programs are timed to finish on their own when they are complete, so the clock counts down until the program has finished. When using Manual modes, the clock will count up from 0 until the auto shut off time is reached or the button for the current setting is pressed again.

If the lid was removed while running a program or while in a Manual mode, the cooking or blending function will pause. Replace the lid and push the program button again to continue from where the time left off.

Make sure the Ninja® logo is facing forwards before placing the jug directly onto the blender base. If the jug is still not fully attached, rotate the metal coupling under the jug to help align it to the base.

The lid is removed by rotating from the handle anti-clockwise and then lifting up.

If your blender won’t start, check the following: 

  • Check that the blender is correctly aligned. 
  • Check that there are no gaps in the assembly. 
  • Try an alternative plug socket. 
  • Change the fuse in the plug.

If the issue remains, please contact the support team using the details on this page. 

If your blender is leaking, check the following: 

  • Check that the blender is correctly aligned. 
  • Check that there are no gaps in the assembly.

If the issue remains, please contact the support team using the details on this page. 

If the blender blades are stuck, check the following once you have unplugged the unit completely and disconnected from power. Before inspecting, take caution to not touch the blades with your fingers to avoid injury: 

  • Check the blades for any food debris by using a spatula to dislodge. 
  • Check that the blades are correctly attached to the assembly.

If the issue remains, please contact the support team using the details on this page. 

If your blender is making unusual noises, check the following: 

  • Check that the blender is correctly aligned. 
  • Check that there are no gaps in the assembly. 
  • Ensure the unit is on a stable surface. 
  • Check that there is no food or debris stuck in the unit.

If the issue remains, please contact the support team using the details on this page. 

If your blender is not blending smoothly, try the following: 

  • Cut the ingredients into smaller pieces. 
  • Ensure you have added liquid to get smoother results. 
  • Try different settings, such as pulsing. 
  • Try alternative ingredients or change the recipe. 

Blenders may overheat and shut down if there is too much strain put into the motor and blades. If this happens, turn the unit off and unplug. Allow it to cool down and check for any food debris that may be caught in the blades and overworking them. Remove any debris, and start again.  

We recommend doing shorter pulses of blending rather than blending for a long time to avoid overheating.  

If the issue remains, please contact the support team using the details on this page. 

If the blender isn’t responding to buttons, check the following: 

  • Check the unit is correctly aligned. 
  • Try an alternative mains plug socket. 
  • Change the fuse in the plug.

If the issue remains, please contact the support team using the details on this page. 

The blender jug may become cloudy due to food and debris build up over time. Clean the jug following the cleaning instructions in your user guide. 

How-to videos

  • How to Prevent Overheating

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.