Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using the number on the right hand side of this page. Please also scroll down this page to see further support information.
Our 100-night comfort promise
If you’re not sleeping soundly on your new mattress, you can exchange it within the first 100 days.
Here's what you need to know:
Before you snuggle down, we need to highlight a few T&Cs:
If you exchange with a mattress that’s a different price, we’ll refund the difference if it’s cheaper, or ask you to pay the difference if it costs more.
If you have any questions or want to arrange an exchange, get in touch
If you need advice about your product, please in the first instance contact the support provider using the number on this support page. If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.