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Click here for important updates to our Returns Policy, Stores, Website & Contact Centre during the current Covid-19 pandemic.


Product details

  • Brand: Shark
  • Catalogue number: 391/0647
  • Manufacturer's number: HV320UKT

Shark Support

0800 862 0453
Mon-Fri: Sat-Sun:
9am to 5:30pm Closed

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Loss of suction is generally due to there either being a blockage. Please ensure you check your product for any foreign objects.

Any deteriation of performance is generally averted by regularly cleaning the filter. If your product has a filter, please refer to your instructions for guidance on how to clean.

How-to videos

  • How to clean the filter

  • How to change your plugs fuse

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.