Dimplex Studio G DXSTG25 2.5kW Ceramic Tower Heater

If the unit has no power, try the following:

• Try an alternative mains plug socket.
• Change the fuse in the plug.
• If the issue remains, please get in touch with the support team using the contact details on this page.

If the unit is noisy or vibrating, try the following:

• Check that there is no dirt or debris stuck to the fan blades.
• Place the unit on a flat, level surface.

If the issue remains, please get in touch with the support team using the contact details on this page.

• The thermostat may be set too low. Adjust it to a higher setting.
• The fan heater may be in fan-only mode instead of heat mode.

• Ensure the fan heater is on a flat, stable surface and not obstructed.
• Clean any dust or debris from the vents.
• Check for a blocked air intake or exhaust.
• Many fan heaters are not intended for prolonged use, so may stop unexpectedly due to safety overheat protection.

• Yes, you can hoover the dust from your fan heater.
• Ensure the fan heater has been unplugged from the mains power and allowed to fully cool.
• Being careful not to damage any internal parts, use a brush attachment to remove dust and debris from the vents.