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MORPHY RICHARDS EM8 20L 800W SOLO TCH RE

Product details

  • Brand: Morphy Richards
  • Catalogue number: 400/7580
  • Manufacturer's number: EM820CPT.F.-PM

Morphy Richards Support

UK: Eire:
0344 871 0944 +44 344 871 0944
Mon-Fri: Sat-Sun:
8:30am to 5pm Closed

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Online support

FAQs

In a nut shell, 'yes you do'!

Splatters of food in your microwave look bad, smell bad, and will decrease the efficiency of your microwave. In some circumstances. these can also be the cause of fires and can void your warranty if not cleaned off. It is best for your own health and safety that you regularly clean your microwave oven.

The good news is that they are so easy to clean & keep fresh!

Please watch the video on this support page for our preferred method which doesn't require any chemicals & will only take 5 minutes of your time.


Please watch the video on this page which will guide you through a simple process that doesn't require any chemicals whatsoever.

All you will need is some fresh lemon, some water & a jug!

If your microwave has no power, try these steps:

  • Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
  • Try an alternative mains plug socket, not an extension lead.
  • Change the fuse in the plug.

If this doesn't resolve the issue, please get in touch with the support team using the contact details on this page.

If your microwave is not heating properly, try these steps:

  • Ensure the microwave is not on a defrost setting.
  • Ensure the heating time is appropriate for the item you have placed in the microwave.
  • Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
  • Try an alternative mains plug socket, not an extension lead.

If the issue is not resolved, please get in touch with the support team using the contact details on this page.

If the turntable isn’t spinning properly, try these steps:

  • Check for any debris or obstructions around the turntable.
  • Ensure it is seated correctly.
  • Check that the item being placed in the microwave is the correct size. If it is too large it may catch on the top of the microwave, preventing it from turning correctly.

If this doesn't resolve the issue, please get in touch with the support team using the contact details on this page.

If the light bulb has stopped working, try these steps:

  • Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
  • Try an alternative mains plug socket, not an extension lead.

If the issue is still not resolved, please contact the support team using the details on this page. Do not attempt to replace the bulb yourself until you have checked with the support team if you are able to do this for your model.

To clean your microwave, do the following after each use:

  • Wipe away any condensation from the walls.
  • Remove any loose debris with a microfiber cloth.
  • Use warm soapy water to clean and avoid harsh abrasives.

If your microwave has condensation on the walls, this is expected if you are cooking something with high moisture content.
After each use you should ensure the walls are wiped down and the door is left ajar to encourage any existing condensation to evaporate.

Questions & answers

How-to videos

  • How to change your plugs fuse

  • How to clean your microwave

  • Unboxing and setup

  • Cleaning and Maintenance

  • Replacing the Waveguide Cover on a Microwave

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.