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Breville Illuminated Jug Kettle - Stainless Steel
Buy it on Argos.co.uk

Product details

  • Brand: Breville
  • Catalogue number: 402/6224
  • Manufacturer's number: IKJ989

Breville Support

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0800 028 7154
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FAQs

  • Before removing or refitting the filter, switch off the kettle and empty it. 
  • Allow it to cool completely, then unplug the power base from the main supply socket. 
  • Never operate the kettle without the filter fitted. 
  • Open the lid and remove water from behind the spout. 
  • Rinse the filter under a tap whilst brushing it with a soft brush.
  • In hard water areas it may be necessary to descale the filter using a descaling agent. 
  • Use a proprietary descaling product following the manufacturer's instructions carefully. 
  • The filter may be washed safely in the cutlery rack of a dishwasher. 
  • Refit the filter back into the kettle.

The Still hot Illumination found on some Breville kettles is a unique feature that tells you when the water is still at a temperature suitable for tea and coffee, preventing the need to re-boil your kettle and waste energy. As the water in a Still Hot jug kettle boils, the internal illumination turns from blue to red. Once the kettle has finished boiling, the internal illumination will remain red until the termperature of the water drops below 80 degrees, the perfect temperature to drink tee and coffee.

  1. This is quite common if you have a new kettle. 
  2. Remove the filter from your kettle and fill it 3/4 with water and boil. 
  3. Once boiled, add 2 tablespoons of bicarbonate of soda and leave to stand overnight. 
  4. Discard the water then re-boil a couple of times to remove any bicarbonate soda residue.
  5. If your kettle is still producing a funny taste, please contact us via email.
No. Only use your kettle to boil water, do not use it to heat up any other liquids.
You can clean the outside of the kettle with a warm, damp cloth. Do not use any cleaning detergents or allow the base or lead of the kettle to come into contact with water.
Spectra Illumination scrolls through an every changing sequence of coloured lighting whilst your kettle is on stand-by. When the Spectra Illumination kettle boils, it will turn from blue to red to act as a timer.
If the kettle is operated with insufficient water, a built in fail-safe device will automatically switch off the kettle. We recommend you unplug the kettle and allow it to cool. When the kettle has cooled down sufficiently the device will reset itself. Then refill the kettle with cold water and use as normal.
We recommend regularly de-scaling your kettle on a monthly basis. Not only will de-scaling your kettle regularly keep it clean and extend the life, it will save energy and produce better tasting water.

If the lid isn’t closing properly, check these things first: 

  • Check for any damage or debris. 
  • Check for any limescale build-up around the lid mechanism and remove.

If the issue remains, please contact the relevant support team by using the contact details on this page. 

If the kettle stops before it reaches boil, check the following: 

  • Try an alternative mains plug socket. 
  • Check for any limescale at the bottom of the kettle and use a descaling solution to remove. A build-up of limescale can cover the elements and reduce its efficiency to boil.

If the issue remains, please contact the relevant support team by using the contact details on this page. 

If your kettle has no power, check the following: 

  • Try an alternative mains plug socket. This will help work out if the issue is with the mains socket or the kettle itself. 
  • Change the fuse in the plug. You can watch the below video on how to change the fuse in the plug. 


If the issue remains, please contact the relevant support team by using the contact details on this page. 

If the water is cloudy, this could be due to a build-up of limescale. This could be on the base of the kettle or in the filter spout. You can remove this using a descaling solution. 

We advise only using the kettle to boil water and no other liquids. 

Questions & answers

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.