Skip to main content
HOOVER STEAMJET STEAM MOP CLEANER

Product details

  • Brand: Hoover
  • Catalogue number: 406/9009
  • Manufacturer's number: SSNBA1700

Hoover Support (Floorcare Only)

UK: Eire:
03330 062965 082 118 200
Mon-Fri: Sat: Sun:
8am to 7pm 9am to 5pm 10am to 4pm

Argos Troubleshooter

Resolve problems quickly with this easy-to-use tool.

Click to start the troubleshooter


Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

FAQs

Replace the fuse in the plug.

Check the water tank is not empty

If the appliance is not producing steam, please try the following:

  • Try an alternative mains plug socket. 
  • Empty and refill the tank. 
  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages. 
  • Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

If the appliance has no power, please try the following:

  • Try an alternative mains plug socket. 
  • Change fuse in plug. 

If the issue persists, please contact the relevant support team using the details on this page. 

If the unit is leaking, please try the following:

  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages.

If to no avail, contact the relevant support team using the details on this page. 

If the water is not heating up, please try the following:

  • Try an alternative mains plug socket. 
  • Empty and refill the tank. 
  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages. 
  • Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

The clicking sound is normal as this indicates the unit is heating up to produce steam. If the clicking remains after a few minutes and no steam is produced, disconnect from power, allow to cool, and gently shake the appliance. Then, switch back on and try again. 

Questions & answers

How-to videos

  • How to change your plugs fuse

Interactive Help

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.