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DYSON AM09 HOT & COOL WHT/NCK FAN HTR

Product details

  • Brand: Dyson
  • Catalogue number: 415/4062
  • Manufacturer's number: AM09

Dyson Support

UK: Eire:
0800 298 0298 01 4757 109
Mon-Fri: Sat-Sun:
8am to 8pm 8am to 6pm

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FAQs

Unscrew the battery compartment on the remote control. Loosen the base and pull to remove the battery.

Ensure the machine is unplugged and has been allowed to cool. Look for blockages in the air inlet holes and in the small aperture inside the air loop amplifier. Use a soft brush to remove debris.

Unplug from the mains electricity supply. Allow to cool for 1 to 2 hours before cleaning if the appliance has been in use. To clean, wipe with a dry or damp cloth. Do not use detergents or polishes.

Fault codes F4, F5, F6: If one of these appears on the display, unplug the machine, wait for 30 to 60 seconds and/or plug the machine into a different socket. If you continue to receive the fault code, please contact the Dyson Helpline. Fault codes F2, F3, F7: If one of these appears on the display, please contact the Dyson Helpline to the right of this page. 

Ensure machine is fully assembled in line with the instructions before use. Do not dismantle the machine or use without the loop amplifier fitted. The machine will not operate in heating mode unless the target temperature is above the room temperature. Each time the heating mode is selected, it conducts a short calibration cycle. Airflow will be automatically controlled during this cycle. Once the calibration cycle is complete, it will revert to the selected airflow speed. The machine will not oscillate when the control buttons are pressed. Do not lubricate any part of this machine.

Unscrew the battery compartment on the remote control. Loosen the base and pull to remove the battery.
This machine is hot when in use and for a short period after use. Do not let bare skin touch hot surfaces. If children are present, consider positioning the machine out of their reach.
Ensure the machine is unplugged and has been allowed to cool. Look for blockages in the air inlet holes and in the small aperture inside the air loop amplifier. Use a soft brush to remove debris.
Unplug from the mains electricity supply. Allow to cool for 1 to 2 hours before cleaning if the appliance has been in use. To clean, wipe with a dry or damp cloth. Do not use detergents or polishes.
Fault codes F4, F5, F6: If one of these appears on the display, unplug the machine, wait for 30 to 60 seconds and/or plug the machine into a different socket. If you continue to receive the fault code, please contact the Dyson Helpline. Fault codes F2, F3, F7: If one of these appears on the display, please contact the Dyson Helpline.
Do not carry out any maintenance or repair work other than that shown and described in this Dyson Operating Manual, or advised by the Dyson Helpline. Always disconnect the plug from the mains outlet before inspecting for problems. If the machine will not operate, first check the mains outlet has electricity supply and that the plug is properly inserted into the outlet. If the fuse needs replacing, please check ‘User servicing instructions’.
Ensure machine is fully assembled in line with the instructions before use. Do not dismantle the machine or use without the loop amplifier fitted. The machine will not operate in heating mode unless the target temperature is above the room temperature. Each time the heating mode is selected, it conducts a short calibration cycle. Airflow will be automatically controlled during this cycle. Once the calibration cycle is complete, it will revert to the selected airflow speed. The machine will not oscillate when the control buttons are pressed. Do not lubricate any part of this machine.

How-to videos

  • Getting started

  • How to clean

  • Replacing the remote battery

  • Replacing the remote battery (screw type)

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.