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Unscrew the battery compartment on the remote control. Loosen the base and pull to remove the battery.
Unplug from the mains electricity supply. Allow to cool for 1 to 2 hours before cleaning if the appliance has been in use. To clean, wipe with a dry or damp cloth. Do not use detergents or polishes.
Ensure the machine is unplugged and has been allowed to cool. Look for blockages in the air inlet holes and in the small aperture inside the air loop amplifier. Use a soft brush to remove debris.
Ensure machine is fully assembled in line with the instructions before use. Do not dismantle the machine or use without the loop amplifier fitted. The machine will not operate in heating mode unless the target temperature is above the room temperature. Each time the heating mode is selected, it conducts a short calibration cycle. Airflow will be automatically controlled during this cycle. Once the calibration cycle is complete, it will revert to the selected airflow speed. The machine will not oscillate when the control buttons are pressed. Do not lubricate any part of this machine.
Fault codes F4, F5, F6: If one of these appears on the display, unplug the machine, wait for 30 to 60 seconds and/or plug the machine into a different socket. If you continue to receive the fault code, please contact the Dyson Helpline. Fault codes F2, F3, F7: If one of these appears on the display, please contact the Dyson Helpline to the right of this page.
How to clean
Replacing the remote battery
How to change your plugs fuse
Replacing the remote battery (screw type)
If you need advice about your product, please in the first instance contact the support provider using the number on this support page. If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.