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SHARP R272KM 20L 800W SOLO TCH BLK

Product details

  • Brand: Sharp
  • Catalogue number: 427/0403
  • Manufacturer's number: R272KM

Sharp Microwave Support

UK: Eire:
03330 143 055 +44 3330 143 055
Mon-Sat: Sun:
9am to 6pm 10pm to 4pm

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Useful links

Online support

FAQs

If your microwave has no power, try these steps:

  • Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
  • Try an alternative mains plug socket, not an extension lead.
  • Change the fuse in the plug.

If this doesn't resolve the issue, please get in touch with the support team using the contact details on this page.

If your microwave is not heating properly, try these steps:

  • Ensure the microwave is not on a defrost setting.
  • Ensure the heating time is appropriate for the item you have placed in the microwave.
  • Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
  • Try an alternative mains plug socket, not an extension lead.

If the issue is not resolved, please get in touch with the support team using the contact details on this page.

If the turntable isn’t spinning properly, try these steps:

  • Check for any debris or obstructions around the turntable.
  • Ensure it is seated correctly.
  • Check that the item being placed in the microwave is the correct size. If it is too large it may catch on the top of the microwave, preventing it from turning correctly.

If this doesn't resolve the issue, please get in touch with the support team using the contact details on this page.

If the light bulb has stopped working, try these steps:

  • Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
  • Try an alternative mains plug socket, not an extension lead.

If the issue is still not resolved, please contact the support team using the details on this page. Do not attempt to replace the bulb yourself until you have checked with the support team if you are able to do this for your model.

To clean your microwave, do the following after each use:

  • Wipe away any condensation from the walls.
  • Remove any loose debris with a microfiber cloth.
  • Use warm soapy water to clean and avoid harsh abrasives.

If your microwave has condensation on the walls, this is expected if you are cooking something with high moisture content.
After each use you should ensure the walls are wiped down and the door is left ajar to encourage any existing condensation to evaporate.

Questions & answers

How-to videos

  • How to change your plugs fuse

  • Helpful Information

  • Cleaning and Maintenance

  • How to change the Waveguide Cover

  • Cleaning and Maintenance

  • Replacing the Waveguide Cover on a Microwave

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.