Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using the number on the right hand side of this page. Please also scroll down this page to see further support information.
Please ensure you regulalry clean and defrost your freezer, this in most cases will prevent the build up of ice. Should you have left the door open for a prolonged amount of time, this will also cause a build up of ice. In this case, please follow the defrosting instructions from within your instruction manual.
If you are out of guarantee and you do not have an extended warranty (breakdown care plan etc), we can still offer you a repair service.
Repair and Care will provide a prompt repair for white goods items that are under eight years old, please click here for more information and book your repair today.
If your product has developed a fault or you need advice, please in the first instance contact the support provider using the number on this support page. If you still need to return your item please visit our most up to date returns policy here.