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Google Chromecast

Product details

  • Brand: Google
  • Catalogue number: 447/5662
  • Manufacturer's number: GA3A00094-A04-Z01

Google Support

UK: Eire:
0800 026 1217 +44 800 026 1217
Mon-Sun:
Open 24 hours

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Useful links

Online support

FAQs

Please click here for the full list of supported apps.

Please click here to guide you through the process and establish what offers are available on your Google Chromecast.

  1. Go to your BT Home Hub settings menu log; in using the password you set, or the one at the bottom of your router. 
  2. Go to the Advanced Settings tab. 
  3. In the Home Network section, turn off Smart Setup. 
  4. Press apply to update the settings, then try to connect again.

Please click here to confirm the Google Chromecast system requirements.

Please click here to guide you through the process.

Please click here to guide you through the set up.

The Chromecast is connected to a televisions HDMI port. Power is supplied from an available powered USB port or a USB plug adaptor.

How-to videos

  • How to cast using YouTube

  • How to cast using Google Play Movies

  • How to reset / troubleshoot

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.