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RUSS HOBBS COLOURCONTROL 21022 IRON

Product details

  • Brand: Russell Hobbs
  • Catalogue number: 448/8336
  • Manufacturer's number: 210220

Russell Hobbs Support

UK: Eire:
0345 658 9700 +44 345 658 9700
Mon-Fri: Sat-Sun:
8am to 5pm Closed

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Your Free Warranty

FAQs

  1. The steam control may have been set to the no steam position. Set the steam control to a steam position. 
  2. There is no water in the tank and/or the settings are not set correctly. Solution:
    • Ensure there is water in the tank. 
    • Set to the appropriate steam and temperature setting - When steam ironing, you must set the steam control to steam and the temperature control to a temperature equal to or higher than the steam symbol on the dial.
  1. The (vertical) steam boost function has been used too often within a very short period - Put the iron in a horizontal position and wait for a while before using the (vertical) steam boost function again. 
  2. The iron is not hot enough - Set the temperature dial to a temperature suitable for steam ironing.

Make sure there is enough water in the tank and check that the spray button is able to spring back on its own after pressing. If the spray nozzle hole is blocked, you can clean it carefully with a sharp needle or pin.

Some parts of the appliance have been slightly greased and as a result, the appliance may produce some smoke when it is switched on for the first time. Also, if there is remaining water in the soleplate from the last usage, the smoke observed may actually be water evaporating. However, these will stop after a short while.

Fabrics can acquire shiny patches if they are ironed at too high temperatures. Try a lower temperature setting. Also, to prevent shiny patches, you can put a cloth (e.g. a tea towel) between the iron and the fabric.

  • The water droplets may appear on the garments when you have steam ironed for a while. 
  • This happens because steam has condensed on the ironing board. 
  • Dry the wet spots on the garment and the ironing board cover by passing the iron over them without pressing the steam button. 
  • If the underside of the ironing board is wet, wipe it dry. 
  • Make sure you use a mesh-top ironing board with a thick felt material as this minimises steam condensation on the ironing board.
  1. Check that the connection to the plug is secure and not loose and also check how many appliances are using the same output. Failure could be caused by over current in your mains. 
  2. Check the iron's power cord for visible signs of damage (e.g. kinks, flaring of the braiding). Remove the rest of the appliances and switch it on again.

Questions & answers

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.