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Philips GC2040 Easy Speed Steam Iron

Product details

  • Brand: Philips
  • Catalogue number: 464/8729
  • Manufacturer's number: GC2040/20

Philips Consumer Support

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FAQs

Fabrics may stick to the soleplate when they are ironed at too high temperatures. To avoid sticking, you should follow the instructions in the fabric table in your instruction booklet. Try a lower temperature setting. Also, to prevent sticking you can put a cloth (e.g. a tea towel) between the iron and the fabric.

You probably live in an area with hard water. Hard water causes scale build-up inside the appliance. Use the Calc-Clean function a few times to remove scale from the iron before you start using the appliance again (see chapter 'Cleaning and maintenance' in the directions for use).

The Calc-Clean function removes scale and impurities. 

  1. To do so, set the Steam control to 'DRY IRONING' position, set the temperature dial to 'MAX', and fill water tank up to the 'MAX' level. 
  2. Then heat up the iron until the temperature light below the handgrip goes out. 
  3. Remove the mains plug from the wall socket and hold the iron horizontally over the sink. 
  4. Then press and hold the Steam control to 'CALC CLEAN' position. 
  5. Move the iron forwards and backwards while boiling water/steam squirt from the holes in the soleplate to wash away impurities/scales. 
  6. When the water tank is empty, release the Steam control and heat up the iron to dry it. 
  7. Finally move the iron to and fro on a piece of cloth to dry the soleplate. 
  8. Repeat the process if necessary.

There may be 2 main reasons for the water drips: 

  1. Your iron produces a lot of steam. Steam could have condensed on the board cover, making it wet and cause water marks on your garment when the iron is pressed on it. Refer to question related to water leakage due to board condensation. 
  2. Ironing aids or fragrance water could have been added to the water tank. This retards the steaming function, causing water to leak. Use only tap water or distilled water or a mixed of these two types of water.

Make sure the appliance is plugged into a working mains power. Set the temperature dial to desired 1dot/2dot/3dot/MAX position. It is normal for the temperature light to turn on and off during ironing. It comes on as the iron is heating up, and goes off when it is hot enough.

Please click here for the Philips troubleshooting tool. If you are unable to find a solution to your problem, we will guide you in booking a repair or exchange of your product in one of the Philips Authorised Service Centers.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.

How-to videos

  • How to clean your iron

  • How to descale your iron

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.