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Beko Support

  • Call: 0333 207 9710
  • 01 862 3411
  • Mon-Fri: 8am to 8pm
  • Sat-Sun: 10am to 4pm

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Product details

  • Brand: Beko
  • Catalogue number: 476/4971
  • Manufacturer's number: BC50F

FAQ Videos Returns policy

Frequently Asked Questions

  • Please ensure that the drain hole is clear and free from obstructions such as food or packaging. If this does not resolve the issue, please contact the product helpline found on the right hand side of this page.

  • Please ensure you regulalry clean and defrost your freezer, this in most cases will prevent the build up of ice. Should you have left the door open for a prolonged amount of time, this will also cause a build up of ice. In this case, please follow the defrosting instructions from withion your instruction manual.

  • If you are out of guarantee and you do not have an extended warranty (breakdown care plan etc), we can still offer you a repair service.

    Repair and Care will provide a prompt repair for white goods items that are under eight years old, please click here for more information and book your repair today.

  • When you receive your fridge freezer, it is important to leave it to stand for 4 hours prior to plugging it in, this is to allow the compressor oil to settle within the appliance. You should then ideally wait 24 hours before putting food into it.


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Returns Policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page. If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.

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