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Product details

  • Brand: Motorola
  • Catalogue number: 481/5765
  • Manufacturer's number: SM4293AE7B1

Motorola Support

03339 997550
Mon-Fri: Sat-Sun:
8am to 6pm Closed

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The Motorola Connect app lets you use your phone to set up, manage, and update your Moto 360 watch. Tips: - To enable the latest features ensure you are running Motorola Connect version 2.01 or above. - Motorola Connect supports all devices running Android 4.3 and higher. - Motorola Connect PC Extension is only available for select Motorola phones.
By resetting your Moto 360, you will erase any data stored on the watch. This data cannot be restored. This data includes your active notifications and cards, fitness data, any installed third party apps and system settings and preferences. The data stored in your Google Account is not affected. Note: Resetting your watch will not reset your phone or tablet. To reset to factory settings, follow these steps: 1. Touch anywhere on the background of the screen. 2. Touch again anywhere on the screen to see a menu of things you can do. 3. Scroll until you see Settings. 4. Touch Settings. 5. Scroll until you see Reset device , then touch to reset.
Software updates will be sent to your Moto 360 automatically over-the-air as they become available. Note: Make sure your phone is connected to mobile data or Wi-Fi. You need a data connection to perform a software update. To find the software version on your Moto 360: 1. Touch anywhere on the background of the screen. 2. Scroll until you see Settings 3. Touch Settings 4. Scroll until you see About 5. Touch About 6. Touch Software version Notes: - Your Moto 360 will need to be charged to a minimum of 80% to install a new software update. - It is recommended that you charge your Moto 360 again after installing any software updates.
To ensure you are getting the most from your battery try the steps below: 1. Ensure you are properly charging the Moto 360 2. Adjust the screen brightness 3. Set your screen to turn off when idle 4. Limit the number of notifications 5. Check 3rd party apps
In the unlikely event that your watch becomes unresponsive, press and hold the power button for up to 30 seconds to force a power down.

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.