Philips 49PFS5501 49 Inch Full HD Freeview HD Smart TV


  1. Home
  2. Televisions
  3. Televisions
  4. 538/6774

Support options

Philips TV Support

  • Call: 0207 949 0319
  • 0152 45 448
  • Mon-Fri: 8:30am to 8pm
  • Sat: 9am to 6pm
  • Sun: Closed

Get TV Installation

Philips Web Support

Your Free Warranty

Email me this page

Useful Documents

Share this page

Product details

  • Brand: Philips
  • Catalogue number: 538/6774
  • Manufacturer's number: 49PFS5501/12
Important information is available for this product. Click here to read more.

FAQ Questions & Answers Videos Returns policy

Frequently Asked Questions

  • We have a wide range of installation services, from basic TV set up through to wall mount with embedded wiring.  We also offer aerial & freesat installations.  Please click here for further details.

  • Please click here to obtain your unique code for your TV and follow the instructions within this video.


  • Please watch the below video which will guide you through a simple process.  All you will need is a smart phone with a camera and of course your remote control!

  • Check all connections are fully inserted on both your television and your viewing source (i.e your Sky box). If the issue persists, please contact us using the details on the right hand side of this page.

  • Please carry out the following steps. 

    1. Try to power on using the button on the TV 
    2. Replace the batteries in your remote control 
    3. Unplug your TV from the mains for 60 seconds, replace the plug and try again. If the issue persists, please contact us using the details on the right hand side of this page.
  • When there is a software update available, a message will normally appear on your screen. It is essential that you accept this update as soon as possible to ensure your viewing experience is optimised. Software updates are carried out to both enhance your viewing experience and to also ensure any minor issues are resolved swiftly.


How to change your plugs fuse

Programme Your Sky Remote For Your TV

How to 'Power Reset' (Troubleshoot Tip!)

Connect a soundbar Using HDMI

TV Remote test

Connecting your TV to a Mobile Wi-Fi Hotspot

How to stop your TV changing volume automatically

Returns Policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page. If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.

Similar products