Philips 43PUS6401 43 Inch 4K Ultra HD Ambilight Smart TV


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  • Call: 0207 949 0319
  • 0152 45 448
  • Mon-Fri: 8:30am to 8pm
  • Sat: 9am to 6pm
  • Sun: Closed

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Product details

  • Brand: Philips
  • Catalogue number: 538/9465
  • Manufacturer's number: 43PUS6401

FAQ Questions & Answers Interactive help Videos Returns policy

Frequently Asked Questions

  • We have a wide range of installation services, from basic TV set up through to wall mount with embedded wiring.  We also offer aerial & freesat installations.  Please click here for further details.

  • Please click here to obtain your unique code for your TV and follow the instructions within this video.


  • Please watch the below video which will guide you through a simple process.  All you will need is a smart phone with a camera and of course your remote control!

  • Check all connections are fully inserted on both your television and your viewing source (i.e your Sky box). If the issue persists, please contact us using the details on the right hand side of this page.

  • Please carry out the following steps. 

    1. Try to power on using the button on the TV 
    2. Replace the batteries in your remote control 
    3. Unplug your TV from the mains for 60 seconds, replace the plug and try again. If the issue persists, please contact us using the details on the right hand side of this page.
  • When there is a software update available, a message will normally appear on your screen. It is essential that you accept this update as soon as possible to ensure your viewing experience is optimised. Software updates are carried out to both enhance your viewing experience and to also ensure any minor issues are resolved swiftly.

Interactive help

Digital Guide

Click here to view an interactive step-by-step guide for your product.


How to change your plugs fuse

Programme Your Sky Remote For Your TV

How to 'Power Reset' (Troubleshoot Tip!)

How to test your remote control

Connect a soundbar Using HDMI

Locating the source button

Unboxing/Setting up your TV

Returns Policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page. If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.

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