Skip to main content
Oral-B Genius 9000s Electric Toothbrush Powered by Braun

Product details

  • Brand: Oral-B
  • Catalogue number: 542/1378
  • Manufacturer's number: 4.2102E+12

Oral-B Support

Call:
0800 731 1792
Mon-Fri: Sat-Sun:
9am to 5pm Closed

Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

Useful links

FAQs

The Oral-BTM App is available for mobile devices running iOS or Android operating systems. It can be downloaded for free from App Store(SM) or Google Play. The Oral-B App gives you the opportunity to chart your brushing progress and customize your toothbrush settings (for many more benefits see the Oral-B App instructions). Start the Oral-B App. The app will guide you through the entire Bluetooth pairing procedure. 

Note: Oral-B App functionality is limited if Bluetooth wireless technology is deactivated on your smartphone (for directions please refer to your smartphone’s user manual). Any app instructions will be displayed on your smartphone. If Bluetooth wireless technology is activated on your handle, the Bluetooth symbol on the radio transmission display illuminates. Once the handle is paired, the Smart Ring flashes briefly. Keep your smartphone in close proximity (within 5 m distance) when using it with the handle. Make sure the smartphone is safely positioned in a dry place. Note: Your smartphone must support Bluetooth 4.0 (or higher)/Bluetooth Smart in order to pair your handle.

Recommended ambient temperature for charging is 5 °C to 35 °C.

A fully charged Oral-B Genius 9000 electric toothbrush with Bluetooth connectivity lasts for up to 12 days with regular use. The superiorLithium Ion battery delivers long-lasting, consistently powerful cleaning action between charges and the precise battery display accurately indicates when it’s time to charge. To ensure that the battery holds its maximum capacity, deplete it fully by using without in-between charges until it is fully discharged. Do this at least once every 6 months for best results.

Press and hold on/off button for 10 seconds until all indicator lights double blink simultaneously.

When using the Genius 9000 electric toothbrush, Position Detection unlocks enhanced features within the Oral-B smartphone app, including self-tracking, personal statistics, game mode and encouragement to maintain good techniques, which all lead to helping you to brush like your dentist recommends and never missing a zone.
All of the following Oral-B replacement electric toothbrush heads are compatible with the Oral-B Genius 9000 electric toothbrush: CrossAction, TriZone, Floss Action, 3DWhite, Precision Clean, Sensitive, Dual Clean, Power Tip, and Ortho.

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.