Skip to main content
PHILIPS WIRELESS NOISE-CANCELLING BLUETO

Product details

  • Brand: Philips
  • Catalogue number: 552/9445
  • Manufacturer's number: PHILIPS WOW ANC BLAC

Philips Tech Support

UK: Eire:
0203 769 2842 0152 45 448
Mon-Fri: Sat: Sun:
9am to 7pm 10am to 2pm Closed

Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

FAQs

Make sure the headphones are in pairing mode. 

  1. Follow the steps described in this user manual (see 'Pair the headphones with your mobile phone' on page 4 of the user manual). 
  2. Make sure that the LED light flashes blue and white alternately before you release the bluetooth button. Do not stop holding the button if you see the blue LED only.
  1. The headphones may be connected to a previously paired device. Turn off the connected device or move it out of range. 
  2. Pairing may have been reset or the headphones have been previously paired with another device. Pair the headphones with the mobile phone again as described in the user manual (see 'Pair the headphones with your mobile phone' on page 5 of the manual).

Microphone function will be deactivated if a 3.5mm audio cable is connected to the headphones. In such case, your headphones are only for music enjoyment.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.