VAX CORDLESS SLIM PET TOTAL HOME

555/6597

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Vax Support

  • Call: 0330 026 8455
  • 18 0092 8308
  • Mon-Fri: 9am to 5pm
  • Sat-Sun: Closed

Vax Web Support

Your Free Warranty

Request spare parts

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Documentation


Product details

  • Brand: Vax
  • Catalogue number: 555/6597
  • Manufacturer's number: TBTTV1T1
  1. Returns policy
  2. FAQ
  3. Videos

Returns Policy

If your product has developed a fault or you need advice, please in the first instance contact the support provider using the number on this support page.  If you still need to return your item please visit our most up to date returns policy here.


Frequently Asked Questions

  • Please check the panel on the box to make sure the part is included with your vacuum cleaner or refer to your instruction manual.
    1. The filters may be clogged, clean the filters. Go to Taking care of your machine. 
    2. The separator may be clogged, clean the separator. Go to Taking care of your machine. 
    3. Exhaust filter may be miss-assembled. Go to Taking care of your machine.
    • The brushbar has not been activated. Go to using your machine. 
    • The Powered Head/brushbar may be obstructed. Go to Lets talk technical.
    1. Empty the dirt container and clean filter. 
    2. There may be a blockage in the vacuum cleaner. 
    3. Check hose, handle and brushbar. 
    4. The brushbar may not be turning. Go to My brushbar isnt turning.
    1. The dirt container may not be correctly fitted, remove the dirt container from the vacuum cleaner and check its assembled correctly, refit ensuring its locked into place. 
    2. The separator is not correctly fitted. Go to Taking care of your machine. 
    3. The filters may be clogged, clean the filters. Go to Taking care of your machine. 
    4. The dirt container may be blocked, empty the dirt container. Go to Taking care of your machine. 
    5. The brush on the Powered Head has not been activated. Go to using your machine. 
    6. There maybe a blockage in the reach wand. Disconnect from the vacuum cleaner and carefully remove any blockages. Go to Lets talk technical.
  • We are sorry that you have a damaged/missing part, please click here to order spares for your product. We’ll do our best to get the required part to you as soon as possible (usually within 48 hours)

  • We stock 1000s of spare parts, so chances are we will be able to help you!


Videos

How To Use Your Vax Cordless SlimVac

How to set up your Slim Vac

How to change your plugs fuse


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