Cookworks 1.5L Rice Cooker - Black

If the rice cooker has no power, check the following:  

• Try an alternative mains plug socket. This will help work out if the issue is with the mains socket or the kettle itself.  
• Change the fuse in the plug. You can watch the below video on how to change the fuse in the plug.  

If the issue remains, please contact the relevant support team by using the contact details on this page.  

If the rice cooker is taking longer than usual to cook the rice, the water to rice ratio may need adjusting. If your rice cooker has indication markings inside the pan, follow these as a guideline for the water to rice ratio.

If rice is sticking to the pot, there may not be an unbalanced water to rice ratio. We recommend adding more water to the pot.

To get the best results when cooking rice will depend on the type of rice you are using and your personal preference. If using packeted rice, follow the water advice on the packaging. 

To get fluffier rice, we recommend adding a little extra water during cooking. To get firmer rice, use less water. 

If the rice appears to be undercooked, we recommend adjusting the cooking setting accordingly and adding a bit more water to the pot.

If the rice appears to be undercooked, we recommend adjusting the cooking setting accordingly and reducing the amount of water. 

We are sorry that you have a damaged/missing part, please click here to order spares for your product. We’ll do our best to get the required part to you as soon as possible (usually within 48 hours)

We stock 1000s of spare parts, so chances are we will be able to help you!