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Karcher SC1 Easyfix Cylinder Steam Cleaner
Buy it on Argos.co.uk

Product details

  • Brand: Karcher
  • Catalogue number: 815/2943
  • Manufacturer's number: 1.516-334.0

Karcher Support

UK: Eire:
01295 234020 01409 7777
Mon-Fri: Sat: Sun:
8am to 8pm 9am to 1pm Closed

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FAQs

When the steam cleaner is first turned on some water will be produced, while the attachments and accessories are still cold and this will condensate the initial steam produced. This may occur for a couple of minutes. Ensure the floor cloth isn’t attached to the floor tool until the machine is at full temperature and only steam is being produced, otherwise your cloth may become saturated with water.   The water tank may also be over full. Ensure that the tank is only 3/4 full, which allows steam to be generated in the boiler. Ensure that the machine has reached operating pressure, if not, wait until the light indicates that the machine is ready. Ensure that the controller is set to steam mode. Your steam cleaner may also need to be descaled.

Instructions for De-scaling your Kärcher Steam Cleaner.

•Step 1. Purchase a Kärcher de-scaling agent, (Argos code 607/6997)

•Step 2. Dissolve the descaling stick into 1 litre of warm water.

•Step 3. Pour the solution into the boiler and allow it to react for approximately 8 hours. Do not screw the safety lock onto the appliance while you are descaling.

•Step 4. Create a separate solution for the steam cap.

•Step 5. Clean the threads on the cap with a toothbrush and rub Vaseline around once clean.

•Step 6. Once the descaling is completed, empty the solution from the machine. A small amount of solution will remain inside the boiler. Rinse the boiler 2 or 3 times with clean, cold water to remove any residues of the descaler.

The safety cap may not be able to be removed due to the steam cleaner not being de-pressurised after use.  To depressurize straight after use, switch off the machine and then switch on the steam feed (on max), press the steam button down until the steam and pressure has released, when the machine is cool, the cap can be opened. Pressure may remain in the unit if left to cool, to release the pressure, the machine will need to heat up first.  The cap may also be difficult to remove because of limescale build up, please see previous question on how to descale your Steam Cleaner.

The safety cap may not be able to be removed due to the steam cleaner not being de-pressurised after use.  To depressurize straight after use, switch off the machine and then switch on the steam feed (on max), press the steam button down until the steam and pressure has released, when the machine is cool, the cap can be opened. Pressure may remain in the unit if left to cool, to release the pressure, the machine will need to heat up first.  The cap may also be difficult to remove because of limescale build up, please see previous question on how to descale your Steam Cleaner.

When first pulling the trigger gun of your steam cleaner, water may be produced instead of steam. This can be due to water sitting in the pipes from previous uses. Continue to pull the trigger over a sink until the water stops coming out and only steam flows through.

If the appliance is not producing steam, please try the following:

  • Try an alternative mains plug socket. 
  • Empty and refill the tank. 
  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages. 
  • Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

If the appliance has no power, please try the following:

  • Try an alternative mains plug socket. 
  • Change fuse in plug. 

If the issue persists, please contact the relevant support team using the details on this page. 

If the unit is leaking, please try the following:

  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages.

If to no avail, contact the relevant support team using the details on this page. 

If the water is not heating up, please try the following:

  • Try an alternative mains plug socket. 
  • Empty and refill the tank. 
  • Ensure all parts securely fitted. 
  • Check the tank, head, and accessories for any blockages. 
  • Descale the water tank. 

If the issue remains, please contact the relevant support team using the details on this page. 

The clicking sound is normal as this indicates the unit is heating up to produce steam. If the clicking remains after a few minutes and no steam is produced, disconnect from power, allow to cool, and gently shake the appliance. Then, switch back on and try again. 

Questions & answers

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If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.