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Vax Air Lift Steerable Max Pet Corded Upright Vacuum Cleaner
Buy it on Argos.co.uk

Product details

  • Brand: Vax
  • Catalogue number: 819/9889
  • Manufacturer's number: UCPMSHV1

Vax Support

UK: Eire:
0330 026 8455 18 0092 8308
Mon-Thu: Fri-Sun:
9am to 5pm Closed

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FAQs

The plug may not be fully pushed into the electrical socket.

Check the fuse in the plug if this needs replacing, always replace with a 13amp British fuse.

The motor thermostat may have tripped. If this has happened, unplug the vacuum cleaner. Remove and empty the dirt container and check the hose for blockages. Clean the filters and allow the vacuum cleaner to cool for approximately 1 hour (if you have washed the filters you will need to wait 24 hours for the filters to fully dry before putting them back into the vacuum cleaner).

The dirt container may not be fitted correctly, remove the dirt container and re-attach making sure it is clicked firmly into place.

The air vent is open on the floorhead, reducing the suction. Close the air vent.

The dirt container may be blocked, empty the dirt container and clean the filters.

There may be a blockage in the hose. Check and clear any blockages.

The filters may need cleaning or replacing.

If the brushbar has been obstructed, the brushbar motor protection sensor may have been activated. The brushbar will stop and the light on the floorhead will illuminate red. Check the brushbar and clear any hair or debris.

Check that the filters are correctly fitted.

The dirt container may be full or blocked.

There may be a blockage in the hose.

The filters may need cleaning or replacing.

The Vax Air Lift Steerable Pet Max Upright Vacuum Cleaner is bagless. The dirt goes into the clear cylinder on the appliance and you empty this cylinder when full.

If your vacuum is experiencing a loss of suction, please try the following:

  • Check for any debris or blockages in the tubing and main body.
  • Ensure the filter has been cleaned and left to dry as per the maintenance and care instructions.
  • Check to see if the issue is happening on all attachments. If it is happening with a particular attachment then check there is no damage to this attachment and it is fitted correctly.

If you are still experiencing issues, please get in touch with the support team using the contact details on the right side of the page.

If the vacuum is not turning on, please try the following:

  • Try an alternative plug socket.
  • Change the fuse in the plug.

If there is light and sound but the unit isn’t turning on fully, please ensure the vacuum has been cleaned correctly; check for blockages and clean the filter.

If you are still experiencing issues, please get in touch with the support team using the contact details on the right side of the page.

If the vacuum is hard to push, please check try the following:

  • Check for any blockages or debris in the floorhead.
  • Change the pile adjustment setting for the floorhead if available on the model (please refer to the user manual for the location).
  • Check if the issue occurs on different floor types, as thick carpets will be harder to push on.

If you are still experiencing issues, please get in touch with the support team using the contact details on the right side of the page.

Questions & answers

How-to videos

  • How to clean the filter

  • How to remove the brushbar

  • How to change your plugs fuse

  • How to solve suction issues on your vacuum

Interactive Help

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.