Frequently Asked Questions

• Important - Cleaning & Maintenance

  Please ensure that you refer to your instruction manual on the routines for cleaning & maintaining your machine.  These routines are usually carried out after every cycle, in particular the cleaning of the filter & hose (if your machine is vented).

• My product has stopped working & I am out of my guarantee period, what can I do?

  If you are out of guarantee and you do not have an extended warranty (breakdown care plan etc), we can still offer you a repair service.

  Repair and Care will provide a prompt repair for white goods items that are under eight years old, please click here for more information and book your repair today.