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PS4 HEADSET V3

Product details

  • Brand: Bigben
  • Catalogue number: 862/1948
  • Manufacturer's number: 3.50E+12

Nacon Support

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Useful links

Online support

FAQs

– Ensure than the 3.5mm connector pushed all the way in to the socket.

– Ensure than the sound level is not set at his minimum on the remote control of your headset.

– Ensure than the settings of the audio output of your PS4 system is well configure for your headset and not set at his minimum level. To check that, go to Settings > Devices > Audio Devices > Output to Headphones.

– Ensure than the headset works on another compatible audio device.

– Ensure than the 3.5mm connector pushed all the way in to the socket.

– Ensure than the mute function is not activated on the remote control of your headset.

– Ensure than the microphone level into the settings of your PS4 system is not at his minimum level. To check that, go to Settings > Devices > Audio Devices > Adjust Microphone Level.

– Ensure than the microphone of your headset works on another compatible audio device.

– Ensure that the 3.5mm connector pushed all the way in to the socket.

– Test if the headset works correctly on another compatible audio device.

How-to videos

  • How to Fix Controller Stick Drift

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.