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DJI MAVIC 2 PRO

Product details

  • Brand: Dji
  • Catalogue number: 865/6504
  • Manufacturer's number: CP.MA.00000010.01

DJI Support

UK: Eire:
0207 6603037 +44 207 660 3037
Mon-Fri: Sat-Sun:
9am to 6pm Closed

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Useful links

Online support

FAQs

It takes about 80 minutes to charge a battery with the original charger.

The battery will upgrade when the aircraft is updated. A prompt will be displayed in the app. Slide the slider to update the battery.

The Mavic's battery has a more advanced chip than earlier DJI intelligent batteries, so it does not need to be fully charged or discharged manually.

No. It is not advised to start the Mavic on a wet surface.

No. Just fold the propellers and you are good to go.

No. Other components and cables may be damaged.

"Disconnected" is displayed in the DJI GO app when the remote controller is not connected with the mobile device. Do the following to fix this issue: 

1. Ensure that your mobile device is on the approved devices list on DJI's website. 

2. Check if the mobile device is connected with the remote controller. Please reconnect the USB cable or try connecting with a different cable or USB port.

3. For Android devices, turn on "USB Debugging" under Developer options. If "Disconnected" is still displayed, check if the remote controller is charging the mobile device. If it is, "Only charge the mobile device" is selected in USB options. Please turn on Camera (PTP) under USB computer connection. 

 


It is not recommended to charge the remote controller with a mobile power bank. This may damage the coulometer. Battery level readings for the remote controller may become incorrect, and the battery consumption speed may become greater than the charging speed.

Questions & answers

How-to videos

  • How To Fly

  • Pre-flight checklist

  • Firmware Update with PC

  • Firmware update with DJI App

  • Smart phone piloting

  • Controller settings

  • Live streaming to Facebook

  • Live streaming to YouTube

  • Calibrating the controller

  • Key feature - ActiveTrack

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.