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EVO VT1 Folding Electric Scooter - Lime
Buy it on Argos.co.uk

Product details

  • Brand: EVO
  • Catalogue number: 949/5214
  • Manufacturer's number: TBA

Evo Support

Call:
0300 303 5544
Mon-Sat: Sun:
8am to 7pm 10am to 4pm

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Useful links

Online support

FAQs

Please see the below possible causes and solutions to this issue.

Check the battery is not charged: Fully charge the battery. First charge for 4 hours and up to 2-4 hours for recharges.

The wires or connectors may be loose or unplugged: Check to ensure that the charger is tightly plugged into the wall and the scooter.

The Pedal (Power Button) is not stepped on correctly: Make sure to step on the centre of the pedal.

Without forward momentum: Step on the pedal, kick start until the scooter is moving. The motor will engage only if the scooter gains momentum.

Please see the below possible causes and solutions to this issue.

Battery requires charging: Fully charge the battery. The first charge should be 3 hours and up to 2-4 hours for recharges. Check to ensure that the battery charger is tightly plugged into the wall and the scooter.

Battery will not accept full charge: Make sure the power flow to the wall outlet is on. If so, the battery may need replacing and must be replaced only with EVO replacement batteries.

The Pedal (Power Button) may not be stepped on correctly: Make sure to step on the centre of the pedal.

Please see the below possible causes and solutions to this issue.

Unsuitable riding conditions: Ride only on solid, flat, clean and dry surfaces such as pavement or flat ground.

Scooter is overloaded: Ensure that the scooter is not overloaded. The product is designed to sustain a maximum weight of 50kg. Avoid overloading the scooter as this will prematurely wear out the batteries and scooter. Do not ride uphill or steep slope or use the scooter to tow any object.

Battery is very low: Recharge the battery up to 3 hours.

Please contact us using the details on the right side of this page so we can look into the availability of these parts.

WARNING: IT IS ILLEGAL TO USE THIS VEHICLE ON PUBLIC HIGHWAYS (ROADS/PAVEMENTS): ONLY TO BE USED ON PRIVATE PROPERTY WITH THE OWNER'S CONSENT. APPROPRIATE PROTECTIVE EQUIPMENT TO BE WORN AT ALL TIMES AND CHILDREN MUST BE SUPERVISED BY AN ADULT.

As of May 2022, it is still illegal to use this vehicle on public highways. The only e-scooters that can be used in public areas are those that are rented as part of government-backed trials.

Questions & answers

How-to videos

  • Unboxing & Set Up

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.